We offer a wide range of research services which aim to improve the evidence and intelligence-base for the delivery of services to the public. Research activities can include data analysis, literature reviews and benchmarking along with questionnaires, interviews and focus groups.
We are skilled at using a number of approaches to help our clients identify strengths and areas for development. We can undertake service and funding reviews, case reviews along with evaluations of policy implementation.
We are experienced and skilled in developing audit models and in undertaking case file audits across social care. With a wealth of experience in inspections across social care and education we can support our clients in the preparation for inspections and subsequent implementation of recommendations. We are also able to support with investigations and complaints activity.
We work with our clients to improve performance and quality through the development of their internal capacity. We regularly work with practitioners and managers and can use coaching, mentoring and training on either an individual or a group basis.
"The approach taken has made what could have been complicated really easy to understand and relate to the work I do"
Experience of training
It is continuous and never ending in nature
Through the identification of the highlights and lowlights of the project, evaluation draws conclusions which can inform future decision making, and assist to define future projects and policies (Patton, 1997).
The ability to use initiative, innovation and perception is key in interpreting strategic direction and requirements and identifying solutions for operational delivery.
"Sound strategy starts with having the right goal" (Michael Porter)